Absolutely! We provide full appliance repair services for customers paying out-of-pocket. No warranty? No problem.
Our diagnostic fee is $99 ($119 for front load washers). This fee is applied toward the cost of repair if you move forward with service.
If you choose not to proceed with the repair, the diagnostic fee still applies to cover the technician's time and assessment.
We accept cash, credit/debit cards, and checks.
The diagnostic fee is due at the time of service. If moving forward with a repair, half is due before we begin and the remaining half upon completion.
Yes — we offer a 30-day warranty on out-of-pocket repairs. Warranty work orders require a new work order from your warranty company for return visits.
In most cases repairs are not completed the same day as our technicians can't carry every part for every model. We may be able to pre-order parts — fill out our pre-order form here.
Unfortunately we don't offer installation or removal services at this time.
We specialize in residential appliance repair only and do not offer commercial repair services.
Yes — we have EPA certified technicians on our team.
We serve Delaware, Fairfield, Franklin, Licking, Muskingum, Perry, Pickaway, Montgomery, Greene, Hamilton, Holmes, Carroll, Tuscarawas, Stark, Wayne, and Coshocton Counties.
Yes — we are authorized to perform repairs for several warranty providers and will work directly with your provider to handle the repair process.
Some warranty providers require a service fee or deductible. In some cases they collect this directly from you when you file the claim. We're happy to clarify when you schedule.
The full process usually takes 7–10 business days, though timing varies by provider and part availability.
- We schedule a diagnostic appointment
- We submit findings to your warranty company
- They approve, deny, or authorize a replacement
- If approved, parts are ordered and we schedule the final repair
Your warranty provider must issue a new work order for us to return. Contact your warranty company, request a new work order, and we'll follow up promptly once we receive it.
For questions about your warranty coverage, approval times, or deductible amounts, contact your warranty company directly. We handle the repair side — they handle the policy side.
Complete Club is our annual membership program for $250/year. Members get one annual visit to inspect up to 4 appliances, 2 waived diagnostic fees, and 20% off all service call fees and labor.
We come out once per year and inspect up to 4 appliances of your choice — all in one single visit. It's a great way to catch problems before they become emergencies.
Yes! You can purchase a membership and transfer it to a family member, friend, or anyone you choose. It makes a great gift for any homeowner.
Absolutely. If you sell your home, you can transfer your Complete Club membership to the new owners. It's a great value-add that sets your listing apart.
Call or text us at 740-728-7288 to get signed up. We'll walk you through everything and get your membership started right away.